FAQ (Frequently Asked Questions)
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License
What is your license model?
Could you please send me a quote for product purchase?
Our license expired next month. How much the extension will cost for a single user?
Would I be buying this product directly from you or though a distributor?
Installation
Error: "This installation package is not supported by this processor type. Contact product vendor."
Will installation require a reboot?
Registration
I registered but I never received the registration code
I just tried to re-install the product and got a message stating that I cannot use an already registered key. What do I need to do to reinstall the product.
Will the key work with the new version?
Tech Support
Could you tell me where I can send my technical question?
Functionality
How do I modify existing reports?
Can report header be customized to include company information?
Can non domain admin run active directory reports?
How to get the list of new computers that have joined the domain in the last 30 days?
Can I report on Exchange attributes like delegated account access/send on behalf?
How to exclude domain controllers from scanning?
How to have a dialog box asking the period or number of days?
I ran the report for "Users without passwords" and came up with over 200. I tested a few of these by logging into a workstation as the user and this report does not appear to be accurate.
How can I modify a report to only report disabled accounts that have been disabled for more than 90 days.
How do I include disabled accounts in my reports?
When we run user report with membership it takes too long till it is finished. Do you any suggestions to speed up this query?
How to do a group listing showing the members in each group.
Is there any way to save customized reports?