General Contact Reports

13 Reports
About General Contact Reports

General Contact Reports help you manage external contacts in Active Directory. Track contact lifecycle, organizational relationships, group memberships, and visibility settings. Essential for maintaining accurate external stakeholder information and Exchange Global Address List management.

External Contacts

Manage partners & vendors

Group Membership

Track distribution lists

Lifecycle Tracking

Monitor changes & deletions

About Active Directory Contacts

Contact objects represent external entities without network access:

  • External Only: Cannot authenticate to the domain
  • GAL Presence: Appear in Exchange Global Address List
  • Group Members: Can join distribution groups for email
  • Use Cases: Business partners, vendors, customers, contractors

Example: General Contact Reports

General Contact Reports

Available Reports

All Contacts

Comprehensive inventory of all contact objects - complete list of external entities.

Use Cases
  • Complete external contact inventory
  • Total contact count
  • Baseline for other reports
  • External stakeholder audit
Key Information
  • All domain contacts
  • Names and email addresses
  • Company and organization
  • OU locations
  • Custom LDAP filter support
Pro Tip: Use custom LDAP filters to target specific contact types or organizations.
Contacts With Managers

Shows contacts with assigned managers - clear internal ownership for external relationships.

Use Cases
  • Verify ownership accountability
  • Identify relationship managers
  • Audit external contact management
  • Escalation path verification
Key Information
  • Contacts with assigned managers
  • Manager names and details
  • Ownership accountability
  • Internal point of contact
  • Relationship management
Best Practice: Assign managers to contacts for clear ownership of external relationships.
Contacts Without Managers

Identifies contacts lacking assigned managers - no clear internal ownership.

Use Cases
  • Find unassigned contacts
  • Identify ownership gaps
  • Manager assignment planning
  • Accountability improvement
Key Information
  • Contacts without managers
  • No assigned ownership
  • Potential orphaned contacts
  • Assignment candidates
  • Management gaps
Action Needed: Assign managers to improve external relationship accountability.
Contacts With Hidden Mailboxes

Lists contacts hidden from Global Address List - not visible to users for lookups.

Use Cases
  • Audit GAL visibility settings
  • Find hidden external contacts
  • Privacy compliance verification
  • Address book management
Key Information
  • Hidden from GAL
  • Not visible in address book
  • Privacy or security reasons
  • Limited discoverability
  • Visibility settings
Note: Hidden contacts can still be emailed directly but won't appear in address book searches.
Contacts with Group Membership

Shows contacts that are members of distribution groups - actively included in communications.

Use Cases
  • Track external group participation
  • Distribution list membership audit
  • Communication inclusion verification
  • Stakeholder engagement tracking
Key Information
  • Contacts with group memberships
  • Distribution list participation
  • Communication channels
  • Group membership details
  • Email distribution tracking
Best Practice: Add external contacts to relevant distribution lists for effective communication.
Contacts without Groups

Identifies contacts not in any groups - may need to be added to distribution lists.

Use Cases
  • Find isolated contacts
  • Identify unused contacts
  • Distribution list gap analysis
  • Communication coverage check
Key Information
  • No group memberships
  • Not in distribution lists
  • Limited communication reach
  • Potential addition candidates
  • Isolated external contacts
Pro Tip: Review these contacts to determine if they should be added to distribution lists.
Created During Last 30 Days

Tracks recently created contacts - monitor new external stakeholder additions.

Use Cases
  • Monitor new contact additions
  • Track partnership growth
  • Audit recent external additions
  • New relationship verification
Key Information
  • Recently created contacts
  • Creation timestamps
  • Created by (admin)
  • Initial configuration
  • Growth tracking
Customizable: Default 30 days. Right-click to change timeframe.
Created Between [Date] and [Date]

Historical analysis of contact creation within custom date range.

Use Cases
  • Historical creation analysis
  • Project timeline correlation
  • Partnership initiative tracking
  • Growth pattern analysis
Key Information
  • Contacts created in date range
  • Creation distribution over time
  • Volume metrics
  • Expansion patterns
  • Trend identification
Pro Tip: Use for quarterly reviews or correlating with business expansion projects.
Changed During Last 30 Days

Tracks recently modified contacts - monitor information updates and changes.

Use Cases
  • Monitor contact modifications
  • Audit recent changes
  • Data quality tracking
  • Change management verification
Key Information
  • Recently modified contacts
  • Change timestamps
  • Modified by (admin)
  • Change types
  • Activity patterns
Important: Use for daily monitoring of contact information updates.
Changed Between [Date] and [Date]

Historical view of contact modifications for compliance and auditing.

Use Cases
  • Historical change analysis
  • Compliance period auditing
  • Data quality initiatives
  • Change frequency metrics
Key Information
  • Changes within date range
  • Modification distribution
  • Change volume metrics
  • Activity correlation
  • Trend analysis
Pro Tip: Use for auditing changes during specific business periods or projects.
Deleted Contacts

Shows deleted contact objects in tombstone - can be restored if AD Recycle Bin enabled.

Use Cases
  • Audit deleted contacts
  • Accidental deletion recovery
  • Tombstone management
  • Relationship termination tracking
Key Information
  • Deleted contact names
  • Deletion timestamps
  • Tombstone expiration
  • Restore capability
  • Requires AD Recycle Bin
Recovery Window: Contacts can be restored during retention period (default 180 days).
Deleted During Last 30 Days

Recently deleted contacts - critical for catching accidental deletions early.

Use Cases
  • Monitor recent deletions
  • Catch accidental deletions
  • Audit deletion approval
  • Quick recovery identification
Key Information
  • Recently deleted contacts
  • Deletion dates
  • Deleted by (admin)
  • Time remaining for restore
  • Deletion justification
Time Sensitive: Check regularly! Accidental contact deletions should be caught early.
Deleted Between [Date] and [Date]

Historical view of contact deletions for compliance reporting and relationship tracking.

Use Cases
  • Historical deletion analysis
  • Compliance reporting
  • Relationship termination tracking
  • Cleanup effectiveness metrics
Key Information
  • Deletions within date range
  • Deletion distribution
  • Volume metrics
  • Relationship patterns
  • Historical trends
Pro Tip: Use for quarterly audits or measuring partnership lifecycle.