Contact Information Reports

12 Reports
About Contact Information Reports

Contact Information Reports help you manage and audit user contact details stored in Active Directory. Track email addresses, phone numbers, fax numbers, physical addresses, and organizational information to maintain accurate user directories and ensure communication effectiveness.

Email Tracking

Monitor email address completeness

Phone Numbers

Audit contact number coverage

Organization Data

Track organizational details

Example: Contact Information Reports

Contact Information Reports
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Available Reports

Users with Email

Lists all users who have an email address configured in Active Directory. Essential for communication planning and directory completeness verification.

Use Cases
  • Verify email provisioning
  • Directory completeness audit
  • Communication list building
  • Email-enabled user count
Key Information
  • User names and email addresses
  • Email format and domain
  • Primary SMTP addresses
  • Mailbox status
  • Department and title
Best Practice: Most active users should have email addresses. Use this to verify provisioning completeness.
Users without Email

Identifies users missing email addresses in Active Directory. Critical for identifying incomplete provisioning or service accounts that don't require email.

Use Cases
  • Identify provisioning gaps
  • Find service accounts
  • Onboarding completion check
  • Directory cleanup priorities
Key Information
  • Users lacking email addresses
  • Account type (user/service)
  • Account creation date
  • Enabled/disabled status
  • Department and manager
Action Needed: Review these accounts - active users should have emails. Service accounts may not need them.
Users with Any Phone Number

Shows users who have at least one phone number (office, home, mobile, or other) configured in their profile.

Use Cases
  • Build phone directories
  • Verify contact info completeness
  • Emergency contact lists
  • Communication channel validation
Key Information
  • Users with phone numbers
  • Office, mobile, home numbers
  • Phone number formats
  • Extension information
  • Contact preferences
Pro Tip: Use for building organizational phone directories and contact lists.
Users without Phone Numbers

Identifies users with no phone numbers configured. Useful for identifying contact information gaps.

Use Cases
  • Identify contact info gaps
  • Directory completeness audit
  • Follow up with users/HR
  • Data quality improvement
Key Information
  • Users without phone numbers
  • Missing contact channels
  • Department and location
  • Account status
  • Update priorities
Note: Not all users need phone numbers, but most staff should have at least one contact number.
Users with Fax Number

Lists users who have fax numbers configured. Becoming less common but still used in some industries.

Use Cases
  • Legacy communication tracking
  • Industry-specific requirements
  • Fax directory compilation
  • Data cleanup identification
Key Information
  • Users with fax numbers
  • Fax number details
  • Department usage patterns
  • Legacy communication methods
  • Cleanup candidates
Pro Tip: Fax numbers are often outdated. Consider reviewing for cleanup in modern environments.
Users without Fax Number

Shows users with no fax number configured - typically the vast majority in modern organizations.

Use Cases
  • Verify modern communication
  • Identify outliers needing fax
  • Directory modernization audit
  • Communication method trends
Key Information
  • Users without fax numbers
  • Modern communication reliance
  • Alternative contact methods
  • Industry-specific needs
  • Standard configuration
Normal: Most modern organizations don't use fax. This is expected for most users.
Users with Any Address Information

Lists users who have physical address information (street, city, state, ZIP, country) configured.

Use Cases
  • Build location directories
  • Shipping and mailing lists
  • Geographic distribution analysis
  • Office location tracking
Key Information
  • Users with address data
  • Street, city, state, ZIP
  • Country information
  • PO Box details
  • Office locations
Pro Tip: Useful for organizations with distributed workforces or multiple office locations.
Users without Address Information

Identifies users missing physical address details. Common for remote workers or when addresses aren't tracked.

Use Cases
  • Identify address data gaps
  • Remote worker identification
  • Directory completeness check
  • Data collection priorities
Key Information
  • Users without addresses
  • Remote vs office workers
  • Data collection needs
  • Work location patterns
  • Address policy compliance
Note: Addresses may not be needed for all users, especially remote workers or contractors.
Users with Any Organization Information

Shows users with organizational details like title, department, company, manager configured.

Use Cases
  • Verify org chart completeness
  • Organizational structure audit
  • Directory quality assessment
  • Reporting hierarchy validation
Key Information
  • Users with org data
  • Title and department
  • Company and division
  • Manager assignments
  • Organizational hierarchy
Best Practice: All active employees should have organizational information for proper directory functionality.
Users without Any Organization Information

Critical report showing users missing organizational details - often indicates incomplete provisioning.

Use Cases
  • Identify incomplete accounts
  • Find orphaned users
  • Onboarding completion check
  • Service account identification
Key Information
  • Users without org info
  • Missing hierarchy data
  • Incomplete provisioning
  • Account classification
  • Update priorities
Action Required: Active employee accounts should have org info. Review and complete these accounts.
Users with Any Contact Information

Comprehensive report showing users with at least some contact information populated (email, phone, address, or org data).

Use Cases
  • Assess overall directory quality
  • Identify contactable users
  • Communication planning
  • Directory utilization metrics
Key Information
  • Users with any contact data
  • Contact completeness levels
  • Communication channels available
  • Directory population rate
  • Data quality indicators
Pro Tip: Use to measure directory completeness. High percentage indicates good data quality.
Empty Users (Without Any Contact Information)

Critical report identifying "empty" users with no contact information whatsoever. High priority for review and cleanup.

Use Cases
  • Identify completely empty accounts
  • Find test/placeholder accounts
  • Priority cleanup candidates
  • Service account detection
Key Information
  • Completely empty user accounts
  • No contact data whatsoever
  • Potential test accounts
  • Deletion candidates
  • Account classification needed
Critical Review: Users with zero contact info need immediate attention. Complete or delete these accounts.
Related Reports

Explore other user report categories:

General User Reports Basic user info and profiles
Account Status Reports Enabled, disabled, locked accounts
Group Membership Reports User group assignments
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